Returns and Exchanges

Michelle and the team enjoy dress up and everything costumes, so we understand that from time to time deciding on and purchasing a costume can be stressful. Our aim is to make this process as simple as possible for you through accurate photographs, descriptions and sizes.

However we understand that sometimes it does not work out as planned, anything from the wrong size, to the fact that the product wasn't what you expected it to be. At Hidden Identity Costumes, our goal is make sure everyone is happy with their purchase.